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In Defense of Troublemakers: The Power of Dissent in Life and Business
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Review
"There are many such useful ideas in Charlan Nemeth's In Defense of Troublemakers, her study of dissent in life and the workplace. But if this one alone takes hold, it could transform millions of meetings, doing away with all those mushy, consensus-driven hours wasted by people too scared of disagreement or power to speak truth to gibberish." --- Wall Street Journal"Nemeth makes her research accessible in a lucid and at times beautifully written form." --- Success"In this enlightening and empowering read, psychologist Charlan Nemeth makes a case for dissent in business, in culture, and in everyday life." --- Bustle.com"A provocative work that will appeal to broad general audiences as well as avid readers of business and life success how-to." --- Library Journal"Good ammunition for contrarians and well-grounded in scholarly research." --- Kirkus Reviews"In clear and earnest prose, she shares her evidence, logic, and insights for fostering genuine and productive discussion that can yield useful and original solutions and discoveries." --- CHOICE"Charlan Nemeth personifies minority influence; there is no person on the planet better scientifically qualified to write a book on the dynamics of dissent." --- Philip Tetlock, Leonore Annenberg University Professor of Psychology and Management at the University of Pennsylvania and author of Superforecasting"Charlan Nemeth has written the definitive account of dissent and how it affects thinking. This remarkably insightful, grounded, and accessible treatment could not be more important or more timely." --- Karl E. Weick, co-author of Managing the Unexpected"This book will fundamentally change your mindset in how to manage a crisis and should be required reading for all MBA programs." --- Jennifer Johnson, President and COO at Franklin Templeton Investments"A timely tome on the perils of silence and the value of voice. Charlan Nemeth is one of the world's leading experts on making decisions and influencing others, and she presents a career's worth of evidence on why the views you don't want to consider are often the ones you need to hear most." --- Adam Grant, New York Times bestselling author of Originals, Give and Take, and Option B (with Sheryl Sandberg)
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About the Author
Charlan Nemeth is a professor in the Department of Psychology at the University of California, Berkeley. She lives in San Francisco.
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Product details
Hardcover: 272 pages
Publisher: Basic Books (March 20, 2018)
Language: English
ISBN-10: 0465096298
ISBN-13: 978-0465096299
Product Dimensions:
6 x 0.9 x 8.5 inches
Shipping Weight: 13.4 ounces (View shipping rates and policies)
Average Customer Review:
4.0 out of 5 stars
16 customer reviews
Amazon Best Sellers Rank:
#80,622 in Books (See Top 100 in Books)
This book was a real disappointment. As a long-term gadfly in a large scientific organization, I had hoped for a substantive treatment of the subject from both the corporate and the dissenting viewpoint. Alas, the amount of really useful insights could have been well covered in 20 pages, but by endlessly repeating the same trite statements and observations (sometimes on the same page!) the author implies that the reader is either slow-witted or forgetful. The content overall is about on a par with an article in an airline magazine and clearly doesn't justify 214 pp. Mostly fluff. If you take a highlighter and just pick one sentence and highlight it every time it repeats, it is truly embarrassing.
In doing research for a religious-based article about the role of the "prophet" in the church, I stumbled upon this excellent text that says it all for the modern church. Yes, I agree with several other reviews of her book that it fries your brain with repetitions ad infinitum and ad nauseum. However, I'm forced to rate it as a 5 start book just due to the fact that Dr Nemeth has scientifically forced us away from a majority position held in most organizations that states we have to go along to get along. And for the point of my future article, she supports the fact that the “prophet†in the church is usually eventually cast out of the local congregation as an undesirable rather than the one human being that might have it right when his “rant†is well considered in context.Being a coward at the core, I have melted away on many occasions when confronted by a church leader who is essentially telling me, “Shut up,†and to cease and desist as I attempt to confront a Biblical value that isn’t being considered by a church officer. And a “prophet†in the congregation is Biblically forced to speak only to the leaders to be on the right side of submission to authority, rather than being a divisive wolf in sheep’s clothing who attempts to round up rebels outside of that circle. Nathan spoke only to the king of Israel directly and not to the nation to describe David’s departure from G-d’s commands.So this text backs up what should be completely apparent to us from a naturalistic point of view. No matter the group, no matter the fallout from “speaking the truth in love,†we must speak that truth to set things right in our organizations, especially in regard to the groups in which I have an interest - churches. Doctor Nemeth, with her text as badly written as it might be, is a fresh wind blowing to give me permission to speak up in a straightforwardly honest manner while speaking those words with the utmost respect and love. Nemeth has assisted me to have more of a backbone. “Let the chips fall where they may,†I’ll be able to use this book as a crutch to support my position that it is not always the right thing to try to make nice in a meeting. Sometimes the majority may be wrong, and in my quest for a “prophetic†voice, I want to do the right thing for the One who sends me rather than just stroke the majority so I can be accepted by the group. In that goal, Doctor Nemeth has spoken to me most clearly.For those of you who read the Bible, please note that the prophet is never portrayed as one who had friends, and rarely family. And neither did he have a professional book of social psychology, such as this text, to back him up as he spoke to the nation of Israel which was his congregation. I believe we’ll see more and more church leaders purchasing this book, especially as I note its theme in my future writings on this subject.
I learned of this book through the excellent KERA Think Podcast, "The Dangers Of Consensus And Compromise" from March 22, 2018. You may wish to listen to this interview first if interested. EDIT: There has also been an interview with Russ Roberts on the Econ Talk podcast which might be worth listening to.This is a fairly short book on the subject matter, and I think it could have done with much more exploration. The book is almost entirely non-technical even though the entire premise is the backing of behavioral research data supporting it's cause.Unfortunately I found some of the descriptions of these research experiments to be confusing through both the writing style and some editing errors. For example, on pages 97-98, during a description of an experiment involving a stick figure within an image, the word "figure" and "image" are transposed in several places. Overall, descriptions of how experiments were conducted could have been better.The most significant gripe I had with this book was that it left me wanting for solutions. If one of, if not the primary, cause for the absence of dissent in groups is the active and intentional suppression of decent, what can be done to prevent that? I didn't feel that enough time was spent on the solution to the well-stated problem. Further, lessons in this book seem limited to intellectual environments such as business, academia, law, and politics. Many people out in this world want whistleblowers jailed or killed. The book doesn't have anything to say about about society at large, but neither did it pretend to.On the upsides, I appreciated the nuance presented in making the argument between the active encouragement of artificial decent and the creation of an environment where authentic decent is permitted without punishment. And, overall, I found this to be a good book and worth reading.Finally, catastrophic failure enthusiasts like myself will enjoy references to multiple failures of decision making in practice, including the crash of United Air 173, the Jim Jones Peoples Temple cult, and the failed Bay of Pigs invasion.
This book is a well articulated argument for thinkers to speak up and question other's points of view. The book is easy to read and comprehend it could change the way meetings are conducted. It is highly recommended reading for most anyone especially those who lead discussions.
The substance is interesting, but I could not help but feel this was a long magazine article stretched in to a book.
Great synopsis of the topic, and very relevant to education my company is developing. Thought-provoking, groundbreaking research in a readable and relatable format. I highly recommend for leaders.
Forty years in industry have provided me ample proof of the sub-optimal outcomes that arise from an urge for tribal conformity. This book hits the mark and should help any reader recognize when he/she finds himself in the midst of a herd. I'd recommend this book for anyone in a corporate environment or organization larger than about ten people.
Thanks arrived on time and a good read.
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